Helpline
Speak to a registered nurse.
Call the Beating Bowel Cancer Helpline
(9-5:30 Mon - Thu, 9-4 Fri)

020 8973 0011

or email nurse@beatingbowelcancer.org

Privacy & Cookies

Privacy

 

Beating Bowel Cancer appreciates how important it is for our supporters, visitors and patients that their personal information is kept private and protected. You have our commitment that we will do all we can to ensure that this website is secure and that the confidentiality of your records is maintained. As you would expect we adhere to the provisions of the Data Protection Act 1998, which gives you control over the information held about you and how we may contact you in future.

 

We have a clear policy that the information given to us is only to be used for communication between ourselves. Under no circumstances would we pass on your details to any other organisation for them to contact you directly for medical, marketing or fundraising purposes unless they are working on our behalf.

 

Information We Collect

 

We only collect information that you specifically and voluntarily provide and when you just visit our website we may only recognise your IP address which does not recognise you personally. Only if you complete an online form, sign up to our Forum or send us an email message will we then see your email address.

 

What We Do With The Information

 

Essentially the information is used to help us process any donations we receive, or requests for information, as well as to record communications between us, and keeping you updated with our charity newsletter. Simply we want you to know how we are using supporters’ generous donations to best effect, as well as providing information on future activities. Of course you’re welcome at any time to let us know that you no longer want these updates. Within a month or less we’ll be able to put a stop to your receiving information. Generally if you have given us your email address we will contact you that way as it much more cost-effective to send our updates this way. Whilst most people welcome us keeping in touch using email, post or phone you can indicate your preferences at any time by emailing us.

 

We do not store credit card details nor do we share customer details with any 3rd parties unless they are working on our behalf.

Cookies

 

Our website uses cookies. By using our website you agree to this privacy statement and you consent to our use of cookies in accordance with the terms of this statement.

 

What are Cookies?

 

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

 

There are two main kinds of cookies: “session” cookies and “persistent” cookies. Session cookies only last for the duration of users using the website and are deleted from your computer when you close your browser, whereas persistent cookies outlast user sessions and remain stored on your computer until deleted, or until they reach their expiry date.

You can choose to accept or decline cookies. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Why we use cookies

 

Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

 

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs.

 

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

 

Cookies do not contain any information that personally identifies you, a cookie in no way gives us access to your computer or any information about you.

 

Links to other websites

 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal information

 

You may choose to restrict the collection or use of your personal information in the following ways:

 

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

 

Checking Your Records

 

You are welcome to contact us by email if you’d like to see a copy of the records we have about you. We can usually let you have this within 21 days from time of written request and have a £10 charge to cover administration of providing this.

 

Security

 

Rest assured we do everything possible to keep all personal information as secure as is humanly possible. In addition to a rigorously enforced data handling policy, all our staff and volunteers are made aware of their obligations to supporters and patients to keep their information for authorised use only. Of course no technology is fail-safe, but we have made every reasonable effort to keep our systems up to date with the relevant protocols.

 

Future Policy

 

Whilst we do not envisage any alterations to this policy, should circumstances, legislation or technology change we may need to update this. In this event, we may update this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 26.03.2016.